Last updated: November 2026
These Terms govern your use of BizMitra – AI Business Manager and related services ("Service") provided by Trade Axis International (proprietor: Mahesh Sampat Nighut), Thane, Maharashtra, India. By creating an account or using the Service you agree to these Terms.
1. The Service
BizMitra helps businesses reply to WhatsApp enquiries using AI, track leads and book appointments. Features may change as we improve the product.
2. Your account
- You must be at least 18 and authorised to act for your business.
- Keep your login details secure. You are responsible for activity on your account.
- Information you provide about your business must be accurate.
3. Acceptable use
You must not use the Service to send spam, unlawful, misleading or offensive content, or to message people who have not contacted your business or opted in. You must follow the WhatsApp Business Policy and Commerce Policy of Meta and all applicable Indian laws.
4. AI-generated replies
Replies are generated automatically from the information you provide. They may occasionally be incomplete or inaccurate. You are responsible for reviewing your business information and for the conversations with your customers. The Service is not a substitute for professional (for example medical or legal) advice.
5. Subscription and payment
- BizMitra Pro costs ₹499 per month after a 7-day trial charged at ₹1, billed in advance through Razorpay autopay.
- The subscription renews automatically each month until you cancel.
- You can cancel anytime from Settings in the app. See our Refund & Cancellation Policy.
- We may change prices with at least 30 days' notice.
6. Third-party services
The Service relies on Meta (WhatsApp), Razorpay, Amazon Web Services and Google Firebase. Their availability and terms are outside our control.
7. Intellectual property
The software, brand and content of BizMitra belong to Trade Axis International. Your business data remains yours.
8. Termination
You may delete your account at any time. We may suspend accounts that break these Terms or misuse the Service.
9. Limitation of liability
The Service is provided "as is". To the extent permitted by law, our total liability for any claim is limited to the amount you paid us in the 3 months before the claim. We are not liable for indirect losses such as lost profits or lost business.
10. Governing law
These Terms are governed by the laws of India. Courts in Thane, Maharashtra have exclusive jurisdiction.
11. Contact
Questions about these Terms: tradeaxisinternational.info@gmail.com